{"id":409,"date":"2010-05-10T23:25:12","date_gmt":"2010-05-10T21:25:12","guid":{"rendered":"http:\/\/illustration.ya-graphic.com\/?p=409"},"modified":"2010-05-10T23:25:12","modified_gmt":"2010-05-10T21:25:12","slug":"dessin-dune-tele-assitante-qui-sennuie","status":"publish","type":"post","link":"https:\/\/www.artsgraphiques.net\/en\/dessin-dune-tele-assitante-qui-sennuie\/","title":{"rendered":"Dessin d&rsquo;une t\u00e9l\u00e9-assitante qui s&rsquo;ennuie"},"content":{"rendered":"<p style=\"text-align: justify;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-410\" title=\"Alexandra en hotline\" src=\"http:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1.jpg\" alt=\"conditions de travail plateforme t\u00e9l\u00e9phonique France Telecom\" width=\"567\" height=\"567\" srcset=\"https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1.jpg 567w, https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1-500x500.jpg 500w, https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1-100x100.jpg 100w, https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1-416x416.jpg 416w, https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1-150x150.jpg 150w, https:\/\/www.artsgraphiques.net\/wp-content\/uploads\/2010\/05\/alexandra-hotline1-300x300.jpg 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/>Ce n&rsquo;est pas dans mes habitudes de dessiner ce genre de personnage ancr\u00e9 dans la plus prosa\u00efque des r\u00e9alit\u00e9s. Dans ce <strong>dessin<\/strong> il s&rsquo;agit d&rsquo;une <strong>employ\u00e9e de hotline<\/strong>, une <strong>t\u00e9l\u00e9-assistante<\/strong>. Il faut dire que le m\u00e9tier est difficile et p\u00e9nible ces temps-ci. Vous n&rsquo;aurez aucun effort \u00e0 vous rappeler que <strong>France Telecom<\/strong>, un des plus grands op\u00e9rateurs de t\u00e9l\u00e9communications dans le monde, a d\u00e9t\u00e9rior\u00e9 son <strong>image de marque<\/strong>.Vous connaissez les raisons qui sont en grande partie li\u00e9es aux <strong>conditions de travail<\/strong>.<\/p>\n<p style=\"text-align: justify;\">Un certain nombre de contraintes comme le travail statique, le bruit, les rythmes et r\u00e9sultats impos\u00e9s, l&rsquo;absence d&rsquo;autonomie, le contr\u00f4le omnipr\u00e9sent, la r\u00e9p\u00e9titivit\u00e9, la monotonie et l&rsquo;absence de soutien collectif qui peuvent        entra\u00eener la d\u00e9gradation de l\u2019\u00e9tat        de sant\u00e9 des salari\u00e9s : fatigue (mentale, auditive et visuelle), stress, anxi\u00e9t\u00e9,        troubles du sommeil, \u00e9puisement nerveux, \u00e9tat d\u00e9pressif, perte de motivation, sentiment de surcharge, maux de t\u00eate ; et des probl\u00e8mes que l\u2019entreprise peut rencontrer comme l&rsquo;absent\u00e9isme, le turn-over, pertes de performances, les difficult\u00e9s        de recrutement, d\u00e9t\u00e9rioration de l&rsquo;image de marque, etc.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ce n&rsquo;est pas dans mes habitudes de dessiner ce genre&hellip;<\/p>\n<p> <a class=\"more-link\" href=\"https:\/\/www.artsgraphiques.net\/en\/dessin-dune-tele-assitante-qui-sennuie\/\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[93,157,192,219,268],"class_list":{"0":"post-409","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-illustration","7":"tag-conditions-de-travail","8":"tag-dessin-tele-assistante","9":"tag-france-telecom","10":"tag-hotline","11":"tag-image-de-marque"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/posts\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/comments?post=409"}],"version-history":[{"count":0,"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/posts\/409\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/media?parent=409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/categories?post=409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artsgraphiques.net\/en\/wp-json\/wp\/v2\/tags?post=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}